Sign In About Agenda Education Expo Attendees News Educational Committee Testimonials General Sessions General Session Speaker Biographies Education Session Descriptions CTE / Fundamentals Designation Strategic Meetings Management Exhibitor List > Education Hosts Sponsors Attendees Contact Crossroads Home NBTA Home Paragon Home Education Education Session Descriptions CTE / Fundamentals Designation Strategic Meetings Management Sponsors Hosts Crossroads Milan Education  > Education Next Practices Best Practices Pre-conference Wednesday, May 14     Fundamentals of Business Travel Management/ CTE Workshop For those new to corporate travel 13:00 - 17:00 Thursday, May 15 10:45 - 12:00 T101 Managing Outsourced Relationships T102 Managing a New Generation of Travellers T103 Reducing Your Environmental Impact thru Consumption Management Fundamentals of Business Travel Management/ CTE Workshop Continued 9:00 - 12:00 Thursday, May 15 12:15 - 13:30 T201 Establishing Meaningful SLAs (Buyers only) T202 Winning (and Keeping) the Account   (Suppliers only)  T203 Cutting through the Green Noise: The  ICARUS Ark T204 Best Practice: Corporate Card Programmes Friday, May 16 10:15 - 11:30 F101 Leveraging the Payments Revolution F102 Mitigating Risks  F103 Developing Your Strategic Meetings Strategy F104 Best Practice: Agency RFPs Friday, May 16 15:00 - 16:45 F201 Getting Your Total T&E Spend Under Management F202 Leading Travel Management’s Evolution in the Corporate Ecosystem F203 Implementing  Your Strategic Meetings Programme (Buyers only) F204 Best Practice: Hotel Programmes

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